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Frequently Asked Questions
Ordering, payment, delivery and exchange — everything in one place.
What products do you offer?
We offer jeans, jackets, T-shirts, jumpers, shoes and other stylish fashion essentials for men and teenagers.
How can I place an order?
Choose your product, select the size and quantity, and add it to your cart. At checkout, log in (or create an account), enter your delivery details, pay using the shop's UPI QR code, and enter your UPI transaction ID to place the order.
Do you provide home delivery?
Yes. Delivery is available all over India.
How are shipping charges calculated?
A flat shipping charge of ₹250 is added to every order.
How long does delivery take?
Estimated delivery is 3–7 days. Exact delivery dates cannot be guaranteed.
How do I pay?
Payment is by UPI / QR only. Scan the QR code shown at checkout with any UPI app, pay the order total, and enter the transaction ID. The shop verifies every payment manually before confirming your order.
Is Cash on Delivery (COD) available?
No. COD is not available.
Can I return or exchange a product?
Exchange within 15 days only, subject to thorough inspection of the product. Returns for a refund are not accepted.
Do you give refunds?
No refunds are available. Eligible products can be exchanged within 15 days after inspection.
How will I know my order is confirmed?
After placing your order you receive an order number. The shop checks your UPI payment and then confirms the order. For any update, contact us with your order number.
How can I contact Sonam's Clothing?
You can call or WhatsApp us, send an email, or use the form on our Contact page.